This policy explains how Change Collaboration LLC (“Change Collaboration,” “we,” “us,” or “our”) handles information collected through changecollaboration.com. It applies to this website and does not replace a separate agreement governing client work.
Information we collect
When you send an inquiry, we collect the information you choose to provide, such as your name, email address, organization, area of interest, and message. When you join the OCM Intelligence email list, we collect your email address, consent, and any optional name, organization, or interest information you provide.
Our website and hosting providers may also process basic technical information needed to deliver, secure, and understand use of the site, such as IP address, browser or device information, requested pages, timestamps, and diagnostic logs.
How we use information
We use submitted information to respond to inquiries, manage prospective and current client relationships, provide requested communications, operate and secure the website, and improve our services and content. Joining the email list is separate from sending a service inquiry.
Email communications
We send editorial or marketing email only when you have asked to receive it or when another lawful basis applies. You may unsubscribe using the instructions in an email or by contacting us through the link below. Unsubscribing from editorial email does not prevent service messages related to an inquiry or client relationship.
Service providers and external services
We may share information with service providers that support website hosting, data storage, email delivery, security, analytics, customer relationship management, or other business operations. They receive information only for the services they provide to us.
When you use an external payment or client-portal link, your information is handled by that provider under its own terms and privacy notice. Change Collaboration does not collect payment-card details through this website.
Sale, disclosure, and legal requirements
We do not sell or rent information submitted through our contact and subscription forms. We may disclose information when required by law, to protect rights or safety, to investigate misuse, or as part of a business transaction subject to appropriate safeguards.
Retention and security
We retain information for as long as reasonably necessary for the purposes described here, to meet legal or recordkeeping obligations, or to resolve disputes. We use reasonable administrative and technical measures intended to protect information, but no online system can be guaranteed completely secure.
Your choices
You may ask to access, correct, or delete information you submitted, subject to legal and operational requirements. You may also ask a question about this policy. Use the contact form and identify your request as a privacy matter. We may need to verify your identity before acting.
Children and policy changes
This website is intended for professional audiences and is not directed to children under 13. We may update this policy as the site and our practices change. The effective date above will show the latest revision.